Upcycle Shipping Policy

Processing Times

• Orders are processed within 2–3 business days after payment is confirmed.
• Customized or made-to-order items may require additional processing time, which will be noted on the product page.

Shipping Rates & Methods

• Shipping costs are calculated at checkout based on package weight, dimensions, and destination.
• We currently ship via trusted carriers such as Shiprocket /Delhivery/UPS/Aramex/Bluedart/DHL (or local equivalent).
• Free standard shipping is available on orders over 999.00 within [domestic region].

Domestic Shipping

• Standard shipping typically takes 3–7 business days.
• Expedited shipping options are available at an additional cost.

International Shipping

• We ship internationally to select countries. (UAE, UK, USA, CANADA)
• Delivery times vary by destination but typically range from 7–21 business days.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.
• Please allow up to 24 hours for tracking information to update.

Shipping Delays

• While we strive to meet all delivery timelines, delays may occur due to carrier issues, weather conditions, or customs inspections.
• Upcycle is not liable for shipping delays beyond our control.

Lost or Damaged Packages

• If your order arrives damaged, please contact us at sales@upcycleshop.co within 7 days of delivery with photos of the damage.
• If your package is lost in transit, we will work with the carrier to resolve the issue.

Sustainability Commitment

• At Upcycle, we prioritize eco-friendly practices. We ship using recycled and recyclable packaging materials whenever possible.